Contact information

Contact Information

At NIXXIT, we're committed to providing exceptional customer service and are here to help with any questions or concerns you may have.

Customer Support

Email: info@nixxit.com

We strive to respond to all inquiries within 1–2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed

Messages received outside of business hours will be answered as soon as possible on the next business day.

Order Support

If you're contacting us about an order, please include:

  • Your order number
  • The email address used to place the order
  • A brief description of your question or issue

This helps us assist you as quickly as possible.

Mailing Address

NIXXIT
7040 Avenida Encinas #104 Carlsbad CA. 92011

Returns

For return requests or warranty inquiries, please email info@nixxit.com before sending any items back. Our team will provide instructions and the appropriate return address if applicable.

We're Here to Help

Whether you have questions about your order, product usage, or anything else, our team is always happy to assist. Thank you for choosing NIXXIT and being part of our mission to help people build healthier habits.