Contact information
Contact Information
At NIXXIT, we're committed to providing exceptional customer service and are here to help with any questions or concerns you may have.
Customer Support
Email: info@nixxit.com
We strive to respond to all inquiries within 1–2 business days.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed
Messages received outside of business hours will be answered as soon as possible on the next business day.
Order Support
If you're contacting us about an order, please include:
- Your order number
- The email address used to place the order
- A brief description of your question or issue
This helps us assist you as quickly as possible.
Mailing Address
NIXXIT
7040 Avenida Encinas #104 Carlsbad CA. 92011
Returns
For return requests or warranty inquiries, please email info@nixxit.com before sending any items back. Our team will provide instructions and the appropriate return address if applicable.
We're Here to Help
Whether you have questions about your order, product usage, or anything else, our team is always happy to assist. Thank you for choosing NIXXIT and being part of our mission to help people build healthier habits.